FREQUENTLY ASKED QUESTIONS: GENERAL
If you're a charity, why do you charge?
Each Relate Centre tries to keep the cost of counselling as low as possible, but we do need to charge a fee for services in order to cover the cost of what we spend. Relate is a not for profit charity and the money that we charge goes straight back into providing the best service possible.
How much does counselling cost?
We ask for a contribution towards the cost of our service (currently up to £70 for adult relationship counselling and £80 for PST but people pay what they can responsibly afford, there is no means testing and people contribute what they can)
How can counselling help me?
Counselling helps you take time out from your situation and see it from a fresh perspective. Working with a counsellor gives you, or you and your partner, a chance to think about what you can do to change your situation for the better. It also gives you a chance to explore complex or difficult issues in a safe and confidential environment.
Do Relate counsellors have special training?
Relate counsellors have all received special training in relationship counselling. It takes two to three years to become a fully qualified Relate counsellor. They undergo further training to specialise in areas such as Family Counselling and Sex Therapy.
What happens at a counselling session?
When you first come to Relate, you’ll be given an initial consultation. In this, a counsellor will talk to you for around one hour about what’s on your mind and what it is you want from counselling. Some people find this session is all they need to clear their head and help them decide what to do and that no further counselling is necessary. If you and your counsellor agree it would be helpful for you to come back, you’ll talk about how it might be best to proceed.
Do I have to be referred by my GP to receive counselling?
No. You don’t need a referral to make an appointment for any of our services. Just contact us and we’ll help you find the right service for your needs.
How many counselling sessions do I have to come to?
We work with every client differently, so how long counselling takes will depend on your specific needs. You’ll be able to find out more about how we can help you by coming for an initial consultation.
How long does each counselling session last?
A counselling session lasts for around one hour.
Will you ring my partner for me and tell them to come?
We can’t do this for you, but when you come to the first session, the counsellor will help you to approach and encourage your partner to come.
Can we use counselling to help with separation?
Yes. Counselling is a very effective way of negotiating a separation or a divorce. It can help you to process any emotions that you might be struggling to deal with, or bring the relationship to a conclusion with as little pain or misunderstanding as possible.
Can I have the counsellor I had last time?
Yes, if the counsellor is available. Sometimes, you may have to wait until that counsellor has a vacant appointment to offer you.
Do you see gay couples?
Yes. We don’t discriminate between different types of relationship. We welcome all individuals and couples irrespective of how they identify in terms of sexuality or gender.
Doesn't asking for counselling mean admitting failure?
No. Counselling doesn’t mean you’re admitting failure. It simply means you’re willing to work on your relationship and put in the effort to deal with any issues that might be in the way. In many cases, counselling means beginning not to fail.
How soon can I talk to someone?
First appointments are usually given within a week of contacting Relate.